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Exchange and Refund Guidelines In the case of a missed delivery/defect, you can apply for a return within 7 days from the receipt date of the invoice tracking number You must first initiate a replacement/return at the MyHome customer service center (070-0000-1234) A return cannot be processed without a receipt from the customer service center Please note that if a return is initiated due to a simple change of mind or size exchange, the return fee will be dependent on the size of the package. Returns for all other reasons can be settled by referring to the customer service center Any return request cannot be processed without a receipt from the customer service center In the case that your package is lost in the mail or it has been over 7 days since your package was sent to the United States office: MyHome does not assume any responsibility. However, a replacement will be sent to your home by the freight carrier. After the refunded amount is deposited, please send the following information to the customer service center: deposit date/amount/deposit name/bank You will be charged for the exchange or return If 20 days or more have passed since the completion of the shipment If you purchased the item by mistake, deem the size, color, or texture is not to your liking If the color of the image on your monitor is different from the actual product due to lighting and camera effects If the product is free of defects but you have simply just changed your mind Exchanges/returns will not be accepted If it has been over 7 days since you received the item If the item has been used If the package is opened or the package is damaged If the item is damaged due to carelessness of the customer If the warranty tag has been lost or removed from the item If the customer misunderstood the product description Our products are not intended to diagnose, treat, cure, or prevent any disease After receiving an item, an exchange or refund claim can be made within 7 days. For our return and refund policy, please refer to the corresponding information page
회사명 :
BT Trading LLC
주 소 :
36 B, West Central Blvd, Palisades Park, NJ 07650
NJ BRANCH :
235 Murray Hill Pkwy,Unit B, EAST RUTHERFORD, NJ, 07073
DE BRANCH :
330 ROBINSON LANE, Wilmington, DE, 19805
mail: usamyhome@outlook.com